ALERT: Natura Pet Issues Voluntary Recall of Specialized Dry Pet Foods Due to Possible Health Risk

ALERT: Natura Pet Issues Voluntary Recall of Specialized Dry Pet Foods Due to Possible Health RiskALERT: Natura Pet Issues Voluntary Recall of Specialized Dry Pet Foods Due to Possible Health Risk

FOR IMMEDIATE RELEASE: June 18, 2013 – Natura Pet Voluntary Recall Information

Posted on: June 18th, 2013 Last Updated: June 20, 2013

Natura Pet has announced that they have made the voluntary decision to recall all Innova, California Natural, EVO, Healthwise, Mother Nature and Karma dry food, treats, biscuits, and healthbars with expiration dates prior to June 10th, 2014. Wet products and other P&G Pet Care brands are not impacted by this action.

This decision was made after a single positive Salmonella test by the FDA on product manufactured April 3rd, 2013. In an abundance of caution, Natura is voluntarily recalling all products with expiration dates prior to June 10, 2014.

U.S. Food and Drug Administration Release

Recall — Firm Press Release

FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.

Natura Pet Issues Voluntary Recall of Specialized Dry Pet Foods Due to Possible Health Risk

Contact:
Consumer:
(800) 224-6123

Media:
Jason Taylor
(513) 622-1111

FOR IMMEDIATE RELEASE – June 18, 2013 – Natura Pet Products is voluntarily recalling specific lots of dry pet food because it has the potential to be contaminated with Salmonella.

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

These products were packaged in a single production facility. During routine FDA testing, a single lot tested positive for the presence of Salmonella. There have been no reports of pet or human illness associated with this product. In an abundance of caution, Natura is voluntarily recalling all products with expiration dates prior to June 10, 2014.

The affected products are sold in bags through veterinary clinics, select pet specialty retailers, and online in the United States and Canada. No canned wet food is affected by this announcement.

The affected products are:

 

BRAND LOT CODE/UPC/SIZES; EXPIRATION
Innova Dry dog and cat food and biscuits/bars/treats All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014
EVO dry dog, cat and ferret food and biscuits/bars/treats All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014
California Natural dry dog and cat foods and biscuits/bars/treats All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014
Healthwise dry dog and cat foods All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014
Karma dry dog foods All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014
Mother Nature biscuits/bars/treats All Lot Codes, All UPC’s, All package sizes All expiration dates prior to 6-10-2014

Consumers who have purchased the specific dry pet foods listed should discard them.

For further information or a product replacement or refund call Natura toll-free at 800-224-6123. (Monday – Friday, 8:00 AM to 5:30 PM CST).

About Natura Pet Products

Natura Pet Products is recognized as a trusted name behind natural and holistic pet foods and treats. Founded more than 20 years ago by John and Ann Rademakers and Peter Atkins, Natura is dedicated to providing the best natural nutrition. Natura is committed to making premium pet foods and treats based on nutritional science and high-quality ingredients, combined with trusted manufacturing processes, for complete pet health. Lines include: Innova®, California Natural®, EVO®, HealthWise®, Mother Nature® and Karma®. To learn more about Natura Pet Products visit www.NaturaPet.com.

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Page Last Updated: 06/18/2013
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Voluntary Recall Information – Natura Pet Products: Statement

Dear Natura Family,
We have some sad news to share. We are announcing today a voluntary recall of all Innova, California Natural, EVO, Healthwise, Mother Nature and Karma branded dry pet food and biscuit/bar/treat products with expiration dates prior to June 10, 2014.

We made this decision in part due to a single positive Salmonella test by the FDA on product manufactured April 3. Normally, this would have resulted in retrieval of product manufactured over just a few days. However, we are taking the additional precautionary measure to recall all products in the marketplace. Our first priority is the wellbeing of the pets we serve.

Our decision allows us to ensure that all products available in the marketplace were produced after June 10, the date when we implemented additional finished product testing procedures with the guidance of industry experts.

Below this message you will find instructions on how to request a replacement voucher or refund. If you have any further questions, please contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.

We are truly sorry. We know this news disappoints you; we are disappointed too. Natura will always focus on high-quality ingredients, product safety and innovation in pet nutrition. We remain committed to making products you can trust.

Sincerely,
Employees of Natura Pet Products

Locating the Expiration Date

Please use the guides below to locate the expiration date on your product.
Innova (PDF)
EVO (PDF)
California Natural (PDF)
HealthWise (PDF)
Karma (PDF)
Mother Nature (PDF)

Product Replacement Information

Download this form to request a replacement voucher or refund.

Updated Press Information

Download Press Release (PDF)

Contact Natura
Phone (800) 224-6123
Address 2779 Rademakers Way Fremont, NE 68025-8044
USA

http://www.naturapet.com/recall

Information on Salmonella and Pets

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Pet Food and Treats—Tips for Keeping People and Pets Healthy and Safe from Salmonella

A healthy diet is important for pets. But did you know that dry pet food, treats, and supplements can become contaminated with Salmonella, a harmful germ that can make both people and pets sick? To protect you and your pet from getting sick, it is important to know how to correctly purchase, handle, store, and behave when handling dry pet foods and treats.

Pets that eat contaminated food can carry germs even if they appear healthy. Salmonella germs can cause diarrhea in people, which can be mild, severe, or even life threatening. Young children under 5 years old, persons 65 years and older, and people with weakened immune systems are at higher risk for severe illness. With the proper attention to what you choose to feed your pet and how you feed them, you could keep you and your pets healthy and safe from germs found in pet food.

For more information on how prevent an infection with Salmonella from handling dry pet food and treats, continue viewing this article from the Centers for Disease Control and Prevention website: http://www.cdc.gov/Features/SalmonellaDryPetFood/.

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